CLICK & COLLECT
Click & Collect is available on all items marked 'Collection'. It is a FREE delivery option that allows you to collect your order from the Martin Dawes store (Warrington).
If you order before 3pm we will aim to have your goods ready to collect in store after midday the following day. Orders placed on Friday, Saturday or Sunday will be available for collection after midday on the Monday (excluding Bank Holidays). If you need your goods same day then please telephone the branch directly to check availability.
To avoid disappointment, please do not begin your journey to the store until we have confirmed the order is ready. We will contact you by phone or email to confirm a collection date.
Please note: Your order will be held for 7 days before being re-stocked.
RESERVE & COLLECT FAQS
How will I know my order is ready?
We will contact you by phone or email to confirm a collection date. If you need your goods same day then please telephone the branch directly to check availability.
What do I need to bring when I collect my order?
Please bring a copy of your order with you to allow us to locate your goods quickly. Orders older than 7 days will be cancelled and re-stocked.
How do I cancel/amend my Reserve and Collect order?
If you have any queries about cancelling or amending our order, please contact your collection point directly.
How do I return my Reserve and Collect order?
You can cancel the order on the spot or exchange for another item.
CLICK & COLLECT
Our Click & Collect team will be able to assist you with any queries relating to orders
Our team of experienced advisors are on hand to help you and answer any questions you may have.
Customer Service Department
Our lines are open: Monday to Friday - 9am to 5pm, Saturday - 9am to 1pm, and Sunday Closed.
Our lines are open: Monday to Friday - 10am to 7pm, Saturday - 9am to 6pm, and Sunday 11am to 5pm.
Our Store Address
Martin Dawes Concept Store
|Martin Dawes House
Click here for directions